Hiring a reputable IT services company is the best way of fulfilling your technological needs. Most external providers are well-oiled machines that can work under a plug-and-play premise. On the other hand, if you were to create an in-house team, you’d have to deal with all the micromanagement and added requirements.
In this article, we’ll explain why your business needs managed IT services and what kind of benefits you can expect.
Issues With Internal Teams
Having an in-house IT team sounds like a fantastic idea on paper. You’d have easy access to all these digital tools and experts that can streamline your daily technological needs. Unfortunately, the drawbacks usually outweigh the positives, which is why most businesses opt for external options.
Most notably, in-house teams are usually ill-equipped to handle the quickly evolving IT landscape. The common issue is that internal IT professionals are too reactive to their environment instead of trying to predict changes and adapt to them before they occur. Some other issues might include:
- There are many issues related to micromanagement of an internal team
- High financial requirements to build a team
- Professionals on your payroll might not be the right choice for certain projects
- IT experts might lack the incentive to be proactive and improve themselves
- Having a stable position with limited pressure might lead to subpar results
Hiring external providers on a per-project basis gives you much more flexibility. You’ll only pay for what you need, which can bring about enormous cost savings. External teams are also very motivated to showcase their expertise, as this will affect whether or not you’ll rehire them.
8 Main Benefits of External IT Teams
While hiring external providers might always be the right call, this methodology works in most cases. These are the 8 main benefits you’ll experience when partnering with these independent businesses:
1. Reduce Micromanagement
The most painful part of running an in-house team comes at the very start. You need to go through a long, arduous process of onboarding and training, which also includes hiring the right IT managers, software, and materials. As most companies don’t like hiring dozens of IT experts at once, you’ll have to trickle in new employees, which can feel annoying.
But the managerial issues don’t stop there. You’ll always need someone who will issue orders on a daily basis and control the work of all IT experts. On the other hand, managed IT services would give you much more liberty to focus on things that matter.
2. Find Suitable Skills
There are so many programming languages for experts to choose from, which can make it hard to achieve success during certain projects. If your staff simply doesn’t know how to do something, you’ll be forced to either educate them or hire external assistance.
If you work exclusively with managed providers, you can always hire based on the required expertise. Most of the external providers have veteran teams that can tackle diverse projects, ensuring there aren’t any bottlenecks. Even better, these teams have their own software, so that’s another thing you won’t have to think about.
3. Reduce Expenses
Once you hire an internal team, you’re obliged to cover employee paychecks for as long as the contracts are valid. This is especially troublesome for businesses that might not require daily IT support.
But that’s not the worst thing. If you decide to hire new staff, you’ll be responsible for training these individuals. Even if they have a particular set of skills, you might need them to work on some other projects, different software, and programming languages. So, if you wish to optimize your expenses, you can simply choose a managed IT company.
4. Scale Processes
While scaling might not sound that important, it’s one of those things that might come back to bite you. Whether we’re talking about upscaling or downscaling, you don’t want to find yourself in a situation where your systems and staff are no longer suitable for a certain project.
By working with external partners, you can always receive support based on your demands. Going with larger teams would allow you to finish projects according to your deadlines while hiring smaller teams is great for cutting costs.
5. Avoid Downtime
Hiring external providers can also help with downtime. As you well know, losing time due to updates and customization can become extremely painful over time. With managed service providers, you can introduce a more proactive stance when it comes to managing your resources. These companies can implement real-time monitoring to detect and diagnose issues leading to downtime.
6. Enhance Security
The good thing about managed service providers is that all their information is managed by highly-proficient IT staff. Unlike regular companies, where everyone has access to sensitive company data, external providers implement much tighter access. In other words, there’s a low chance of breach due to amateurish data handling.
Furthermore, these agencies understand the importance of security and have no problem investing in the latest software and solutions. That way, not only will you get better protection, but you can also cut down on some of your tools.
7. Use of Cloud Solutions
IT providers work with dozens of clients, often geographically spread apart. So, to share information with all of them, they need to rely on cloud solutions. These modern programs offer top-notch functionality, constant updates, and fantastic protection. Using these tools will also allow you to scale your operations if you ever have that need.
8. Single Contact
Hiring a managed IT service provider allows you to have a single point of contact for all your hardware and software needs. Instead of communicating with dozens of vendors, a single company will take care of all your infrastructure, data storage, and operations.
Outscoring IT is the best way to go about things. Instead of having to struggle with internal teams, you can simply hire a reputable provider who will take care of all your programmatic needs. Not only will this save you money and time, but it will also make you much more efficient.